Terms of service
These Terms of Service (“Terms”) explain the rules for using the website www.tattvasoulstore.com, operated by Tattva Soul. By accessing the website or making a purchase, you agree to follow these Terms and our Privacy Policy. Please read them carefully before placing an order.
1. Access and Account
To use our services, you must be at least 18 years old or have consent from a parent or guardian. You may be asked to share personal and payment details to complete purchases. You are responsible for keeping your account information secure and for all activity that occurs under your account.
2. Our Products
We work to describe our products accurately. Natural stone items may have slight differences in shade or texture. Product availability, features, or pricing may change at any time.
3. Orders
Placing an order means you are offering to buy the product. We may accept or decline this offer. An order is confirmed only after full payment or COD verification. Once confirmed, the order may not be cancelled. All returns and exchanges fall under our Return & Refund Policy.
4. Prices and Billing
All prices are shown in INR. Taxes, shipping fees, or handling charges may be added where applicable. By providing payment details, you confirm that they are correct and that you are authorized to use them. Offers, discounts, and promotions may have specific terms.
5. Shipping and Delivery
Delivery timelines shown on the website are estimates. Deliveries may take longer due to courier delays or other disruptions. Once an order is shipped, the risk of loss moves to the customer.
6. Intellectual Property
All content on the website, including text, photos, graphics, and logos, belongs to Tattva Soul or is used under license. You may not copy, download, or reuse this material without written permission.
7. Optional Tools
We may provide access to third-party tools. These tools are offered as they are, without any promise of support. Before using any such tools, review the terms of the third-party providers.
8. Third-Party Links
Our website may contain links to third-party sites. We do not control or endorse their content, policies, or products. Accessing such sites is your choice.
9. Relationship with Shopify
Our store runs on Shopify’s platform. All purchases, payments, and customer interactions are between you and Tattva Soul. Shopify is not responsible for product issues or disputes.
10. Privacy Policy
Your use of the website is governed by our Privacy Policy. Since Shopify hosts our store, they may also process your data. Read our Privacy Policy for full details.
11. Feedback and Reviews
If you submit feedback, suggestions, images, or reviews, you allow us to use or publish them. You confirm that you have the right to share this material and that it does not violate any laws or rights.
12. Errors and Inaccuracies
Product information may sometimes include errors or incomplete details. We may correct these issues, update information, or cancel orders based on such inaccuracies.
13. Prohibited Uses
You must not use this website for illegal, harmful, or fraudulent activity. This includes attempts to damage the site, misuse data, disrupt services, or violate any laws. We may restrict access to anyone who engages in such activity.
14. Termination
We may suspend or terminate access to our website at any time. Parts of these Terms will continue to apply even after termination, such as intellectual property rights, indemnity, and limitations of liability.
15. Disclaimer of Warranties
We do not guarantee that the website or services will always be available or error-free. All products and services are provided in their current state unless stated otherwise or required by law.
16. Limitation of Liability
We are not responsible for indirect or incidental losses, including loss of data, revenue, or use, that may result from using our website or products.
17. Indemnification
You agree to indemnify and protect Tattva Soul, its team, partners, and Shopify from claims or losses arising from your use of the services, breach of these Terms, or violation of any rights or laws.
18. Severability
If any part of these Terms is found invalid, the remaining sections will continue to apply.
19. Waiver and Entire Agreement
Our failure to act on a right does not waive that right. These Terms and linked policies form the full agreement between you and Tattva Soul.
20. Assignment
You may not transfer your rights or obligations under these Terms without written approval. We may transfer our rights or responsibilities without notice.
21. Governing Law
These Terms are governed by Indian law. Any disputes will be handled by courts in the state of Uttar Pradesh, where our business is registered.
22. Headings
Headings are for clarity and do not affect the meaning of any section.
23. Changes to These Terms
We may update these Terms whenever needed. Updated versions will be posted on this page. Continued use of the website means you accept the revised Terms.
24. Contact Information
For questions about these Terms, contact us at:
Tattva Soul Store
Email: tattvasoulstore@gmail.com
Phone: 9557842165
Address: A-9, Flat No. 6, Basant Vihar Colony, Meerut, Uttar Pradesh – 250001
