Shipping Policy
Shipping policy
I've placed an order online & need an update. Who do I call or email?
Your order will take 1-2 business days to process/make. It will take another 2-5 business days to be delivered, depending on your pin code. You will receive a tracking number on your registered email and on WhatsApp once your order is shipped.
It can take upto 24 to 48 hours to respond, so patience is highly appreciated.
How much would you charge for shipping?
We offer free domestic shipping in India.
INR 800 is charged for international shipping
Duties & Taxes for International orders, who pays for it ?
Duties & Taxes for international orders are not included in your order. Any duties or charges are directly paid to the shipping agency, they are levied only once the product enters the country and has to be paid by the customer.
How long does it take to get my Order ready?
All our jewelry are made to order pieces and it takes around 1-2 working days to make them specially for you. Special Custom orders can take about 1-2 weeks to be made and prepared for shipping.
Do you ship internationally?
Yes, we ship to every place the post office lets us!
I'm ordering a present - do you gift wrap?
Sorry we don't do Gift wrap!!
Although the jewellery comes in a Tajanee Jewels gift box , you can also email us at tattvasoulstore@gmail.com for a personal message that we can write out on the note for you.